Black Friday Sales – 8 Urgent Lessons For Brands and Retailers

Black Friday and Cyber Monday 2015 have come and gone. If they are cited as two distinct days, de facto, they have almost merged to become at least a long weekend, if not a week-long bonanza. Presumably each brand who participated will now be going over the results with a fine tooth comb. All those with heavy online selling are…

Itw with Annabel Kilner, the story behind Made.com, the online furniture retailer (MDE151)

Minter Dialogue Episode #151 This interview is with Annabel Kilner, head of Made.com UK, an online furniture retailer, which was created by Ning Li, Julien Callede, Chloe Macintosh and Lastminute.com founder Brent Hoberman in 2010. Having previously held senior positions at MyDeco and sharing with me a past at L’Oreal, Annabel talks to us about Made.com’s approach…

Michel Koch – bringing digital to bear in the retail world (MDE148)

Minter Dialogue Episode #148 This interview is with Michel Koch, who has a deep and varied experience in digital transformation on the inside. Michel has worked as Cross-Channel Director at Camaieu, ran International Multichannel trading at M&S and most recently was head of Ecommerce at Maplin Electronics. In this conversation, Michel and I discuss the…

Business model transformation – Interview with Olivier Gimpel CMO at @3Suisses – a view from inside (MDE121)

Minter Dialogue Episode #121 — This interview is with Olivier Gimpel, CMO of 3Suisses, which is owned by the German Otto Group. Over the last year, 3Suisses, one of the leading catalogue companies in France (also selling in Belgium, Russia, Ukraine and Czech Republic), has undergone a total transformation, abandoning its paper catalogue to go 100%…

Digital leadership with Kevin Ryan, Chairman and founder of Gilt, Business Insider and more

Minter Dialogue Episode #118 — This interview is with Kevin Ryan, a serial and highly successful entrepreneur. Kevin is the founder and Chairman of GILT, the luxury flash sale members-only site with over 9 million members, as well as the founder of Business Insider and co-founder of MongoDB (open source database software). Previously, Kevin was CEO of…

Internet Retailing Recap 2014 – Here are the big aha’s

The Internet Retailing Conference 2014, held in Hammersmith and run by Ian Jindal (Editor-in-chief and co-founder with Mark Pigou), was a great event. Now in its 9th edition, it is clearly one of the capital moments in the eBusiness/eCommerce space in the UK. The day kicked off with keynote speeches on the development and perspectives…

Are we all in a giant internet shaped crucible? Guest post by Manish Gajria

The power of A and B Any internet/ecommerce product manager worth his or her salt knows that the best way to learn about your customers is to ask them. However, operating in the equivalent of an earth-sized shopping mall with millions of customers walking in and out every day makes one-to-one conversations impractical. Thus emerged…

Anupam Mittal, CEO of People Group, founder of Shaadi and Makaan (MDE93)

Minter Dialogue Episode #93 This interview is with Anupam Mittal, serial entrepreneur from Mumbai India, who has been recognised as one of the most influential people in India (as well as in North America) by numerous titles, including BusinessWeek, Business Today. As Chairman and MD of People Group, Anupam runs some really successful sites, most…