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- Authentic leadership through the digital storm – Interview with Mark Thompson, coach to Branson, Schwab and Jobs (MDE142)
- Customer Service – how to overcome the challenges of embedding the customer journey into business
- Mikko Eerola, CMO at Idean: A design agency that obsesses about customer experience (MDE139)
- How can the Chief Executive Officer title be redefined?
- Sorry I’m late … again – 3 actions what to do about it, if you care
- Digital maturity – what does great look like?