- Here’s a gift you don’t want to receive. @British_Airways’ most unimpressive error
- Interview with David Ohayon, Chief Digital Officer at John Paul, white label concierge services and CRM technology
- Mobile, Data & Privacy – The big deals and key words for business in 2014
- CRM – Stands for Can’t Remember Me?
- Interview with Caspar Craven, Customer Intelligence via Trovus