enolytics cathy huyghe

How Can Data And Social Drive Your Business with Cathy Huyghe (MDE247)

Minter Dialogue with Cathy Huyghe Cathy Huyghe is a writer and media professional, with a special interest in wine and the spirit of hospitality. Cathy is author of Hungry for Wine and speaks and writes on subjects ranging from wine and gastronomy to digital media and entrepreneurship. She's a frequent contributor to Forbes and since more…

Where is your CUSTOMER service? A decisive battleground for customer centric brands

A main artery of a truly customer-centric organization has to be customer service. When products (the what you do, as Simon Sinek might say) become marginally distinguishable, the surrounding service and services will indubitably carry a differentiable and valuable impact. It has become fashionable for brands to talk about being "customer centric;" but as we know, in reality,…