futureproof caleb storkey

How to futureproof your business with Caleb Storkey (MDE243)

Minter Dialogue with Caleb Storkey Caleb Storkey is co-author with me of our upcoming book, Futureproof, How to get your business ready for the next disruption. In this preview chat, we discuss what are the key points and learnings we’ve had so far. In particular, we dig in on how our network has been reacting to the…

How_to_Wow Adrian Swinscoe

How To Wow – Driving An Amazing Customer Experience with Adrian Swinscoe (MDE210)

Minter Dialogue with Adrian Swinscoe This interview is with Adrian Swinscoe, expert in the customer experience, author of Pearson-published How to Wow, 68 Effortless Ways to Make Every Customer Experience Amazing, a frequent Forbes contributor all the while running Rare Business, focused on helping companies to improve their customer service and experience. In this conversation,…