Progress infinite staircase

Is Progress Inevitable? The More Digital One Is, The Less Digital One Wants To Be?

I've been known to start off conversations by saying: Most Gen Y don't agree with me; Gen Z typically frown at the thought; and Baby Boomers tend to split down the middle. The underlying concept behind this question is: Is digital bound to deliver progress? In the best-selling book, Sapiens, author Yuval Noah Harari definitely puts a rather…

Authentic leadership through the digital storm – Interview with Mark Thompson, coach to Branson, Schwab and Jobs (MDE142)

Minter Dialogue Episode #142 — This interview is with Mark Thompson, a world-renowned executive coach who works with top business figures and legends, such as Richard Branson and Charles Schwab and, previously, with Steve Jobs. He is a best-selling author of 3 business books, including Success Built to Last. In this chat, we get an…

Customer Centric Leadership – Why the CEO should be an active beta user

Perhaps they are (or were) geeks, but I believe Steve Jobs and Jeff Bezos' obsession with being the biggest beta user of new products defined their success and is something of which all top executives -- almost no matter the business -- should take note. In a recent NYT article, speaking of the new direction of The…

New school versus old school management: who is right?

If Internet has opened up many new opportunities and opened the way for Zuck-style leadership and Googlesque game rooms (see right), the competitive pressures for many senior management teams in "traditional business" seem to encourage a pavlovian return to “old” school management practices.  In the face of the ‘openness’ of the Internet, the risks of…

Real leadership credentials and schools as social networks

Great leadership is undoubtedly rare.  Establishing the best leadership credentials is a tricky task for any board.  Every culture has their preferences, and it would be foolish to suggest that the best perceived schools are bad credentials anywhere.  Schools act as social networks and schoolmates are, hopefully, lifelong friends.  However, there comes a point in…

Grateful Marketing Lessons : A Dead Show Is Not A Concert, It’s An Experience

“Marketing Lessons from the Grateful Dead.” Talk about a book that I wish I had written. As a long time fan of the Dead (“Deadhead”) and a businessman, I feel like my involvement with the Dead very much had a positive impact on the way I conceived of marketing and client relations. Albeit, I never truly made the connection. I have a sneaking suspicion that fellow Dead fan, Steve Jobs over at Grateful Apple, may have. Written by David Meerman Scott and Brian Halligan (CEO of HubSpot), “Marketing Lessons from the Grateful Dead” picks out all the great and unorthodox methods that the Grateful Dead used (more or less intentionally, one has to believe) to build up their franchise. What is it about the Grateful Dead that made them so great? Well, as expressed in their name, as a fan you always felt that THEY were grateful for your subscription to their road show. Some commentary and 3 takeaways for brands today…