The Future of Learning – How should your company adapt and encourage constant learning?

Learning Organizations: New ways of managing As companies grapple with the effects and opportunities of the Internet, social media and the smartphone, internal organizations are having to adapt and transform to accommodate new ways of communicating, new marketing methods and metrics and, in sum, new ways of managing. An organization’s ability to learn and to…

Politics And The Web: Choosing The Right Digital Media Strategy

Digital Marketing by the Pols I made a presentation a couple of weeks ago at Hotel Napoleon, at the Conference entitled "Innovation Napoleon."  This conference, at which I have made a number of presentations, unites a heterogeneous crowd around digital and innovation topics.  Usually, there is anywhere up to 100 people in attendance.  At this…

Airlines getting personal while airports get intimate?

With all the news about the “close quarter” searching in the United States at airport security check points, one might be excused for thinking that airlines are getting a bit too close for comfort. Technology that spies on you, airport security that rubs you up… and, recently, airports closed in certain places around Europe due to weather and flash controller strikes.

Companies need to manage a fine line between collecting and protecting client data and implementing an effective and personalized Customer Relationship Management. Are airlines setting the path?

Are we there yet? Companies ‘saying’ they are web 2.0 need to show it

Companies that tout that they are “2.0” or are ‘working hard’ to become enterprise 2.0 should beware. It is painfully obvious from the outside which companies have truly espoused the Internet 2.0 mentality. Furthermore, for the younger employees, saying you are there when you are clearly not is, at best, disheartening. At worst, it will keep the better talent away.

Permanent Changes arising from the Economic Crisis

Changes? What Changes? The ongoing worldwide economic crisis has created many obvious changes in behaviour, mostly focused on the effects of reduced funds. Whether it is the fear that makes a salaried person "tighten" his or her budget or someone who actually has less money coming in (for example, an entrepreneur struggling to make ends…

Obamania Worldwide – The Dreams & The Reality

OBAMANIA & OTHER REFLECTIONS ON A SUNDAY MORNING The effect of the Obama victory overseas has been impressive. Much like the initial outpouring after September 11th, 2001, since November 5th, 2008, I have come across a newfound sense of support for the US from many different corners of the world, and the support is quite…